Privacy Policy

  1. Introduction

At ELS Coaching, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our websites cmstrim.co.uk/coachmeslimandtrim.com or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and other contact details that you provide by filling in forms on our website or by corresponding with us by phone, email, or otherwise.
  • Technical Data: Information such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and manage our services: Including to manage payments, fees, and charges, and to collect and recover money owed to us.
  • To manage our relationship with you: Including notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
  • To improve our website: We may use your information to improve our website and services, to ensure that content is presented in the most effective manner for you and your device.
  • To send you marketing and promotional materials: If you have opted in to receive these, we may send you information about our services or other products that may be of interest to you.
  1. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release your information when itā€™s necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

  1. Data Security

We take your privacy seriously and have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

  1. Retention of Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Your Data Protection Rights

Under the UK GDPR, you have several rights regarding your personal data, including the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate or incomplete data.
  • Request the erasure of your personal data.
  • Restrict the processing of your personal data.
  • Object to the processing of your personal data.
  • Request the transfer of your data to another party.

If you wish to exercise any of these rights, please contact us at [consult(at)cmstrim.co.uk].

  1. Cookies

Our website uses cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased, and the customer journey around our website.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at [consult(at)cmstrim.co.uk].